Refund policy

At Studio Sahiyar, we strive to ensure customer satisfaction. Please read our policy carefully.

1. Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, in original condition, and with all tags/packaging intact.
• Used or damaged products will not be eligible for return.

2. Non-Returnable Items

• Customized or made-to-order products
• Sale or discounted items
• Used or altered items

3. Damaged or Incorrect Products
If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photos or an unboxing video.

4. Return Process

• Email us at [your email] with order details
• Once approved, we will guide you with return instructions
• Return shipping may be borne by the customer unless the product is defective

5. Refunds

• Refunds are processed after inspection of returned items
• Refunds will be issued to the original payment method within 5–7 working days
• Shipping charges are non-refundable

6. Exchanges

• Exchanges are subject to product availability
• If unavailable, a refund or store credit may be offered

7. Cancellation
Orders can be cancelled within 24 hours of placing the order.

8. Contact Us
Email: care@studiosahiyar.com
Phone: +91-123456789